The app allows for educational institutions and teachers to enable paid access to their online classrooms hosted on the app. BitQubit Technologies in such cases will not entertain any refund claims once a payment has been made.
In exceptional circumstances when a payment has been made due to an error on part of a user for a classroom they did not intend to access, a case may be raised by writing to us at firstname.lastname@example.org within 24 hours of such transaction.
In such cases, BitQubit Technologies will evaluate the merits of the complaint and may make a decision on full or partial refund. The decision of BitQubit Technologies will be final and binding on the user.
The refund shall be processed in 5-7 working days.